Cummins Creat the first brand of service for China's interna

 Chongqing Cummins Engine Co., Ltd. implements a service strategy of "taking customer's attention as the center, meeting or exceeding customer expectations, innovating service models, improving service levels, and striving to create a service excellence brand for China's internal combustion engine industry", insisting on "5S" (smile smile, The service concept of speed speed, standard standard, sincere's sincere, satisfactory satisfaction), perfect service system, and nationwide after-sales service network will provide customers with reliable professional services in the whole process.

The three series of engine products of N, K and M produced by Chongqing Cummins Engine Co., Ltd. enjoy the same global warranty and service commitment as Cummins. At present, Chongqing Cummins's after-sales service network covers mainland China and Taiwan, Hong Kong, and Macau. There are more than 60 authorized service dealers in China. Nearly 1,000 technicians with service qualifications will provide professional service support for customers. Chongqing Cummins relies on more than 5,000 Cummins global service agencies to provide customers with global after-sales support.
Chongqing Cummins Engine Co., Ltd. Customer Service Center provides customers with 24-hour fast service support and provides free end-users with new machine inspection service support. The service hotline is 400 889 9990.
New machine inspection service content:
        Check engine condition according to Chongqing Cummins new machine inspection requirements; introduce Chongqing Cummins Engine operation and maintenance knowledge and practical skills to end-user related personnel.
        The new aircraft inspection service will only be carried out during the initial phase of engine use (hour meter: less than 200 hours). End users are requested to submit a service request as soon as possible after receiving the engine.

Related Items